Unlocking Account via Text Message Setup

You can download the PDF instructions by clicking on the attachments below.

• Related Articles

• Account Password Requirements

  When creating a password they must follow these rules: New password must be different from previously used passwords, Password should contain at least 8 characters, one uppercase, lowercase, and a special character.

• Resetting Passwords

  Below is the guide on how to reset passwords, using the Admin desktop program: From the main menu, under Management-> Staff Settings-> Users & Permissions: to get to Follow-up Users and Permissions Double click on the User Name field you want to ...

• Creating and Editing User Accounts

  A copy of this article is available for download below. 

• External Scheduling Setup (excluding NetDuty)

  A copy of this article to download below. ​

• Expanding the Text Box in the Admin Side

  shift+F2 will expand any field in the backoffice