System Admin Training For Initial Set-up
Back-Office System/Management Tab: Section and Field Overview
Department Section
| Address Section
| Daily Journal
|
Staff Settings
| Companies
| General
|
System Log | Calendar Tasks |
Department Settings
- Ability to show data that will be imported into Fireworks from 3rd party scheduling system.
- List of all stations to include Latitude/Longitude
- Ability to group stations by district or battalion.
- List of all apparatuses including station assigned, apparatus type, Specifications.
- Double Clicking on the apparatus ID box to go into more details on each apparatus.
- In the apparatus details section, you will be able to put specifications about the apparatus
- Ability to group Apparatus types
- Ability to put department demographics
- Preplan Frequency
- PM Frequency
- Department Characteristics
- AFG Grant percentage breakdown
- Services Provided
- NFIRS Department Configuration
- Parameters for Reports
Department Configuration
- allows administrators with access to the Management tab the ability to set default
department parameters for all modules. This unified screen consolidates many of the parameters that were used to
be controlled on the Fireworks end. This guide describes each parameter and the available options for
configuration.
Address Settings
- Boxes
- Fire Districts
- Zones
- Neighborhoods
- Streets
- Cities
- Census Tracts
- Zip Codes
Daily Journal
- Ability to view all messages found in the Daily Journal from the Dashboard module.
- Ability to create subjects for the messages in Daily Journal
Staff Settings
- Click “New” to add a new staff member to the system.
- Will be prompted to enter the following information about the person:
- First name
- Middle name
- Last name
- External ID (For Scheduling
- Fill out the associated information for address (Yellow Box)
- Fill out the contact information including emergency contact details (Red Box)
- Incident Alerts/Password Reset information
- Entering in the phone number, carrier, and send text SMS will allow the staff member to receive a text message with the preplan and incident information once the call enters the system. Once the link is clicked, they will be prompted to enter their credentials and the call report will be opened in “Response Mode.” (Orange Box)
- Ensure that email is filled out for each person. (Red Box) This is the email they will use to log into the system.
- Fill out the following information that applies to the specific person such as station, shift, internal department ID number, title, rank, driver's license number and expiration date, trade, employment status. This is how the system knows the difference between a person being career or volunteer. Assignment date can be used for a promotional date. You also have to ability to change their password at a certain date. Recruit date is the date that the person entered the department, and the separation date is when the person left the department. People can also upload a digital signature that can be used.
- Permissions can be added by adding the user profile that has been created or individually for each user.
- If a profile is assigned as admins, ensure that the “Admin App Access” is checked. This will give the profile access to enter the ‘back-office admin system.” ( Red Box)
- From here, you can change and update each module in the system giving or limiting rights that a person assigned to this profile will have. IE Incidents a person can be “no authorization,” “read only,” “data update,” or “update and reopen.” These options are the same throughout each module.
- No Authorization- User will not see that module.
- Read Only- User can view the module, but not make any updates.
- Data Update- User can Update Information.
- Update and Reopen- User can update information and re-open closed items
Follow this KB Article for more in depth permission explanation: https://support.eprfireworks.com/portal/en/kb/articles/user-permission-guide- In the additional modules section (Red Box), once a training profile is created, you also can double click on the box to open more permissions within each profile for more customization with rights within the training system (Orange Box)
- (Blue Box) This is the page where you can select certain
permissions for a user in training.
- Have to ability to choose what the start default page will be for the profile that you have created
- This can also be done for the inventory and maintenance page as well
- Default filters can also be customized per module within the system
- Default, by user, by station/shift, by apparatus, by apparatus/shift and by all
- Inventory and Maintenance can also be filtered by "default, my station, and all"
- From here the user can add or update medical information and any medical conditions
- Here personnel history can be tracked. Begin with start date and history type and rank designation. Both history type and rank designation can be added by double clicking on the box.
- The user will then be prompted to add and create a list.
- Quantity
and remarks can be added as needed for the history type if applicable.
Ensure
that each staff member has their ISO status field out.
Note: For Louisiana departments, there is a section in the knowledge base on how to
fill this section out for PIAL. (Click here for PIAL Document) Ability for the department to setup pay per call on a set price or a hourly price. You can set payroll types and assign them to the user in the system, Payroll will show up in the incident module and the training module.
- Ability to create custom fields related to users
· User Profiles
o Click new to create a new user profile within the system (Red Box)
o Once Profile is created you can select from the list by doubling on the profile name. (Blue Box)
o If a profile is assigned as admins, ensure that the “Admin App Access” is checked. This will give the profile access to enter the ‘back-office admin system.”
o From here, you can change and update each module in the system giving or limiting rights that a person assigned to this profile will have. IE Incidents a person can be “no authorization,” “read only,” “data update,” or “update and reopen.” These options are the same throughout each module. Walk the client through this and show how to update each section.
o In the training section, once a training profile is created, you also can double click on the box to open more permissions within each profile for more customization with rights within the training system.
o Web Settings
§ Have to ability to choose what the start default page will be for the profile that you have created.
§ This can also be done for the inventory and maintenance page as well.
§ Default filters can also be customized per module within the system.
· Default, by user, by station/shift, by apparatus, by apparatus/shift and by all.
§ Inventory
and Maintenance can also be filtered by “default, my station, and all.”
If any changes are
made after the profile is assigned to people, ensure that the “Update Relevant
Users” button is clicked. This will send out the changes to the profile to the
associated people.
Companies
Apparatus Manufactures
Ability to track apparatus manufactures
Equipment Manufactures
Ability to track equipment manufactures
Companies
Ability to track companies related to fire alarm, hood, standpipe. These companies can show up in the inspections module under the is company section.
Fire Alarm
General
· Mailing List
Ability to create email groups within the system. Will be able to create multiple email groups and add multiple people to those groups. Groups can be defaulted to certain modules in the system.
· Document Topics
Ability to create categories for scanned documents in the system to store these documents within fireworks.
· Letter Templates
Ability to create templates throughout the system.
· Custom Report Footers
Ability to create a custom footer for the pre-built out reports in fireworks throughout different modules
· Custom Training Validation Rules
Complex validation rules for Training/LMS module
· Apparatus
Specifications
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