Meet the Academy Team
- Shane
joined the company in 2019 as an end-user instructor and is currently the Chief
Experience Officer. Shane has over thirty years of fire service and EMS
experience. His background includes operational, administrative, network and
data analysis within emergency services. Shane holds an AAS in Fire Protection
Technology as well as multiple fire/EMS/ICS/Computer certifications.
Hunter has a wealth of experience in the fire service and the fireworks industry. With over seven years of fire service experience, he currently serves as a Lieutenant with the Clemmons Fire Department. In addition to his fire service role, Hunter has been an active EPR-Firework user for over five years. He started at EPR-Fireworks in 2022 as a part-time instructor and now serves as a Customer Experience Specialist. In this role, he provides assistance in the operations of the EPR-Academy and supports other departments by offering expert guidance and support.
- Ryan has an impressive background in the fire service, with over ten years of experience. He currently serves as a Firefighter with the Clemmons Fire Department, where he puts his skills and knowledge to work protecting the community. In addition to his firefighting duties, Ryan has been an active user of EPR-Fireworks for over five years. In 2022, he joined EPR-Fireworks as a part-time instructor, sharing his expertise with others. Now, Ryan serves as a Customer Experience Specialist, overseeing the operations of the EPR-Academy and ensuring the overall success and happiness of EPR-Fireworks customers. Ryan's diverse experience in the fire service and his commitment to customer satisfaction make him a valuable asset to both the his department and EPR-Fireworks.
Chris began his fire service career as a volunteer in 2016. He was then hired as a part-time firefighter and became dive-rescue certified. Chris later became a career firefighter with the Forsyth County Fire Department, rising to the rank of Engineer before transferring to the Kernersville Fire Department as a firefighter. In addition to his fire and rescue services, Chris's specialties include fire service inspections and investigations. After beginning with EPR-Fireworks in 2023 as an instructor, Chris is now a Customer Experience Training Specialist where he trains departments and their members in the EPR-Fireworks system.
- 45yrs old, From Prairieville, LA, I
started my fire department career as a volunteer in 1997 and began my career in
2006. I work full-time for Ascension Parish Fire District 3 as an Assistant
Chief on C-Shift. My department has five stations with 84 full time personnel
with an annual call volume of 3,500yr. I also serve as the departments IT
consultant. My department switch to EPR Fireworks about three years ago and I
currently work part-time for EPR Fireworks as a Customer Experience Training
Specialist.
I'm a lieutenant with Hilton Head Island Fire Rescue, where I have been serving for the last 24 years. I have 34 years in the fire service. I have been with EPR for 6 months and I am currently a Customer Experience Training Specialist.
- My name is Chris Minton and I started my fire service career in a small volunteer department in 2012. I then transitioned into a part time combination department starting in early 2013 and I have never looked back. In 2019 I decided it was time for a change and found a career that allowed me to continue being a firefighter but also allowed me time to be an fire inspector. I have since worked for this Fire marshal office since starting in 2019 and have completed both Fire inspector level 2 and Fire investigator technician since. I began utilizing fireworks upon starting at this department and found this software to be the easiest to use in both the emergency reports system and the inspections system. I started with Fireworks as a customer support specialist and Instructor in august of 2023.
- Will's journey into the world of public service began at a young age, as his parents were both deeply involved in the fire service and emergency nursing fields. Following in their footsteps, Will started as a junior firefighter in 1993, honing his skills and passion for the field. After gaining experience, he began a career in law enforcement in 2001, but the call of the fire service never left him. In 2011, Will made the decision to return to his roots, joining the fire department as a career firefighter/EMT. Through hard work and dedication, he rose through the ranks, eventually earning the title of fire captain. Will's commitment to the field extended beyond his daily duties, as he found a passion for emergency reporting. This led him to collaborate with EPR-Fireworks, where he uses his expertise to help other departments improve their emergency response and reporting capabilities. Will also holds an AAS degree in Emergency Management and many fire service and law enforcement certifications.
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