Department Configuration

Department Configuration

Overview

Department Configuration allows administrators with access to the Management tab the ability to set default department parameters for all modules. This unified screen consolidates many of the parameters that were used to be controlled on the FireWorks end. This guide describes each parameter and the available options for configuration.

Parameters

Department Configuration includes the following sections and parameters:
Department
Hydrant
Inspection
Pre-Plan/Property
Incident
Investigation
Maintenance and Inventory
ePCR
ESRI Map Layers
Training
Department


General

Parameter

Description

Station Name

Full station name

State

State

County

County

Department address

Street and street number

Phone number

Phone number

Name Format

Set name format for all users:

  • Last name - First name

  • First name - Last name

Start of fiscal year (months)

The fiscal year for the fire department begins at the start of [insert specific month].

Login Parameters

Parameter

Description

Require Password Change Every X Days

Define how often users must change their passwords.

Number of attempts to enter password

Number of attempts users have to enter their password before FireWorks locks the user out.

Login Timeout in Minutes (0 = No Timeout)


Number of minutes users can remain logged in without activity before being automatically logged out. To turn off Login Timeout, type 0 in the empty field.




Hydrant


General

Parameter

Description

Options

Due Date On Weekends

Define if hydrant inspections can fall on weekends. Saturday dates will be moved back to Friday, and Sunday dates will slide to Monday.

  • Yes

  • No

  1. Next Hydrant Test Due Date
  1. Define Hydrant test due date calculation

  1. Date Completed + Cycle

  2. Due Date + Cycle


Inspection

Inspection Completion Parameters

Parameter

Description

Options

Which Property Email to Send By Default

Define who receives email notifications.

Contacts 1 and 2 are the primary contacts defined for the property.

  1. Only Contact 1

  2. Contact 1 and Contact 2

  3. Contact 1 and Parent Property Contact 2

Warning message before submitting: Do you want to complete the visit?

n/a

  1. Without Message

  2. With Message

Due Date on Weekends

Define if an inspection date can fall on a weekend.

  1. Yes
  2. No

Assignments by exact time

Define how assignments can be assigned. Assignments can be assigned by date or by date and specific time.

  1. Assign only by date

  2. Assign by date and time of day

Inspection Duration Field

Define which fields are required when submitting a visit.


  1. Nothing Required

  2. Visit Duration Fields Required

  3. Time Tracking Required + Hide Duration Fields

  4. Time Tracking Required + Don’t Hide Duration Fields

  5. Visit Duration Fields + Time Tracking Required

Minor Violations

Define whether minor violations will stay on the record for next year’s inspection:

Hide option of minor violations: Minor violations will be hidden.

Allow to complete: Allow property owner to fix violation in this inspection.

Allow to complete, transfer to next year: property owner can fix the violation, but it will stay on the record for next year’s inspection.


  1. Hide option of minor violations

  2. Allow to complete

  3. Allow to complete - transfer to next year


General Inspection Remark
Type your inspection remark here.
n/a

Web Display Parameters

Parameter

Description

Options

“Add attachment” checked by default

Define if the user needs to add inspection attachments by default.

  • Yes

  • No

Hide ‘Don’t Count as Visit'

Define if the Don’t Count as Visit field is visible.

  • Yes

  • No

Default Recall Days

Set the number of default recall days for an inspection

n/a

Add Violation Attachments

Define which attachments the user must add for violations:

All attachments: All violation attachments, including fixed

Only NOT OK Violations: Require user to add attachments for violations marked as NOT OK.

  • All Attachments

  • Only NOT OK Violations

Mandatory violation logic

Determine whether submitting a form should stay within the system’s logic.

  • Required Before Submitting

  • Default To ‘Not OK’

Next Inspection Calculation

Parameter

Description

Options

Next Inspection Calculation

Define how FireWorks will calculate the date of the next inspection

  • Day finished + Cycle

  • Day of first visit + Cycle

  • Original due date + Cycle

Inspection Report Parameters

Parameter

Description

Options

“Passed” Watermark

Define if FireWorks will automatically add a Passed watermark to every successful inspection report.

  • No Watermark

  • With Watermark

  • Only for Annual Reinspections

‘Send as Copy’ checked by default

Define if the Set as Copy setting is enabled by default.

  • Yes

  • No

Hide ‘Ordinance’ Column

Define if the Ordinance Column in the inspection report should be hidden.

  • Yes

  • No

Change wording in inspection history from Completed/Not Completed to Violations Found/No Violations Found

Define inspection report phrases

  • Yes

  • No

Show Not OK only in Permit Report

Determine if Not OK violations are

  • Yes

  • No

Hide Complex Name on report

Determine whether you want hte Complex name displayed in the inspection report

  • Yes

  • No

Show inspection type on report

Define if the inspection type will appear on the inspection report

  • Yes

  • No

Don’t Show Compliance Column

Define if the Compliance column will be displayed in the inspection report.

  • Yes

  • No




Pre-Plan/Property


General

Parameter

Description

Options

‘Add Attachment’ Checked by default

Define if the add attachment field will be enabled by default for every pre plan.

  • Yes

  • No

How Floors are Entered

Define how users will enter the number of floors in a property.

  • Free Text or Set List

  • Set List Only

Display nearest markers checked by default

Define if the markers around property will be displayed by default.

  • Yes

  • No

Due Date on Weekends

Define if a pre-plan inspection can fall on a weekend.

  • Yes

  • No

Next Preplan Test Due Date

Define how FireWorks will calculate the date of the next pre-plan test.

  • Date Completed + Cycle

  • Due Date + Cycle

Default Map View

Define what will be displayed on the default property map

  • Shows everything

  • Shows by default hydrants only

  • Shows by default properties only

Preplan Frequency (In Months)

Define the frequency of pre-plan tests in your fire department.

Number (months)

Copy Contact 1 to email field by default

Determine whether Contact 1’s email address will be automatically copied to the property’s email field.

  • Yes

  • No

Email Reports ‘Add Map' checked by default

Set the default option for the Add Map checkbox in Email Reports.

  • Yes

  • No

Street View Enabled by Default

Determine whether Street View will be activated by default in Map View

  • Yes

  • No

Pre-Plan Quality Check Type

Specify when QC occurs during a pre-plan inspection.

  • After Pre-Plan is completed

  • Before Pre-Plan is completed. Submit is disabled until QC performed

  • Before Pre-Plan is completed and Submit is enabled

Map

Parameter

Description

Options

Map provider

Set the map type for ‘Map View’

  • Google Maps

  • Esri


Incident

Incident Completing Parameters (Part I)

Parameter

Description

Options

Create NFIRS EMS from BLS/ALS Patient

When filling out an ePCR, determine whether it creates an incident.

  • Don’t copy. Cancel EMS Incident

  • Don’t copy. Hide EMS tab

  • Don't copy. Export and send to State

  • Copy. Export and send to State

Protected Property Error

Determine how Protected Property errors will be displayed in Incident Info

  • Never Show

  • Always Show (if have Fee Module)

  • Show only for false alarms (if user has Billing Module)

  • Always Show (even without Billing module)

  • Show only for false alarms when property is defined as non-residential

  • Always Show (even without Billing Module)

  • Always Show when property is defined as non-residential (even without Billing Module)

Payroll Type

Define your payroll calculation method. Payrolls can be calculated automatically or entered manually.


  • Add to Payroll tab automatically: automatically calculates the payroll from the incident events.

  • Does not add automatically, warning if not opened: Enter payroll manually. FireWorks will display  a warning message if not payroll is not completed.

  • Does not add automatically, error if not opened: Enter payroll manually. FireWorks will display an error message if payroll is not completed.

  • Only pull/refresh when tab is empty: Do not allow user to pull/refresh payroll tab if the tab is empty.

  • Never Adds Rows (even on refresh): Payroll is not required, and FireWorks will not display errors or warnings.

  • Only pull/refresh when tab is empty, warning if not opened: If the payroll tab is empty, the user can refresh or pull it. If the payroll section hasn't been opened yet, FireWorks will show a warning message.

  • Only pull/refresh when tab is empty, error if not opened: If the payroll tab is empty, the user can refresh or pull it. If the payroll section hasn't been opened yet, FireWorks will show an error message.

Remove On Duty From Payroll

Removes all on duty personnel from active payroll on incidents

  • Yes

  • No

Payroll Times

Determine when personnel receive payroll

  • Dispatch - Clear Time

  • Dispatch - Back In Service Time

e-Mailing Parameters

Parameter

Description

Options

Default e-MAil address for Fire Alarms

Add emails of contacts who should receive fire alarm notifications.

n/a

Report alert sends to

Define who receives report alerts.

  • All Responding Crew Members

  • Report Completing Crew Member

Appearance Parameters

Parameter

Descriptions

Options

Personnel Sidebar

Define personnel sidebar display.

  • Name

  • Name + Personnel ID

Response Table

Define how the apparatus sidebar displays the apparatuses.

  • App. ID & App Type

  • ID from CAD & App. Type

  • ID from CAD

  • App. ID only

Incident Narrative Template

Parameter

Description

Incident Narrative Template

Type your Incident Narrative template here. This may include prompts, instructions, questions, and additional information.

Fire Alarm Activation Narrative

Type your Fire Alarm Activation Narrative template here. This may include prompts, instructions, questions, and additional information.

Incident Completing Parameters (Part II)

Parameter

Description

Options

Generate Apparatus Narrative

Define how the apparatus narrative is created:

  • Generate: narrative will be generated automatically.

  • Template Only: narrative will be generated from the template you created.

  • Disabled: No apparatus narrative will be created

Incident Narrative

Define how the Incident Narrative is created.

  • Manual

  • Disabled

  • From Apparatus Narrative

Reason for changes in Response Tab

Determine what gets added to the Log File from Response tab in the incident report if it is changed.

  • No Log

  • Log for Apparatus and Personnel

  • Log for Apparatus only

Incident Warning when time is above X seconds for apparatus

The following fields enable you to set maximum turnout or response time for an apparatus. If an apparatus is not ready in time, they will receive a warning message.

Parameter

Description

Turnout time (0 - don’t show warning)

Maximum period of time it should take an apparatus to move after receiving a call

Response time (0 - don’t show warning)

Maximum period of time it should take the apparatus to arrive on scene

NFIRS Auto Reporting

Define notifications within the agency for NFIRS reports. NFIRS Auto Reporting parameters are relevant for agencies that report to NFIRS via email. If your agency reports to NFIRS via web portal or different platform, skip this section

Parameter

Description

Recipients e-Mails

Define who receives notifications on NFIRS reports.

Note: If this section is empty, your agency is currently not reporting to NFIRS via email. To start email reporting, complete this section.

Send day

Define the day of the month when the notifications will be sent.

Start date

Set the initial date for sending notifications.


Investigation


Investigation Reports

Parameters

Description

Options

Who Can Edit/Reopen Investigations

Define Investigation editing and reopening permissions

  • All users who have the investigation update permission

  • Only the lead investigator/super user investigation permission

  • Only the lead investigator/other investigators/super user investigation permission

Who Can View Investigations

Define Investigation viewing permissions

  • Users with 'Read Only' permissions can view all

  • Display only part of the Investigation after completion

Investigation Narrative

Description

Type your Investigation Narrative template here. This may include prompts, instructions, questions, and additional information.




Maintenance and Inventory


General

Parameter

Description

Options

Inventory: Set all quantities to 0 on first check

Define whether all quantities should be set to 0 during the initial inventory check.

  • Yes

  • No

Hide 'After Use' Inventory Check Type

Hide After Use Inventory Check options

  • Yes

  • No

Inventory: Set all quantities to 0 on every check

Define whether all quantities should be set to 0 every time an inventory check is conducted.

  • Yes

  • No - leave as found in last check

  • No - change to required quantity

Copy Maintenance Failures

Set Maintenance failures to be copied to the next check.

  • Copy Maintenance failures

  • Do not copy Maintenance failures

  • Clear failures and remarks each time Maintenance is opened

  • Copies failures and all remarks

  • Doesn’t Copy Failures on Initial but does ALWAYS copy all remarks

Default Maintenance Settings

Set the default option for all Maintenance settings

  • Default to ‘OK’

  • Default to ‘Not Checked’

Open Work Order After Maintenance Check

Set Work Order to open after every Maintenance check to set up a work order accordingly

  • Yes

  • No

Email notification trigger

Set which triggers activate Maintenance email notifications

  • Remark or Not OK/Missing/Expired

  • Not OK/Missing/Expired

  • All Rows

Email Options (default)

Default email settings

  • Email selected, user email added: The email checkbox is selected, and the primary user's email is automatically populated in the email field.

  • Email selected only: The email checkbox is selected, but the email field is left empty.

  • Email not selected, user email added: The email checkbox is not selected, but the primary user's email is automatically populated in the email field.

  • Email not selected, user email not added: The email checkbox is not selected, and the email field is left empty.

Bulk ‘OK’/ ‘NOT OK’

Allow bulk marking of OK/NOT OK in maintenance checks.

  • Enable

  • Disable

Preventative Maintenance Due

This section defines when FireWorks will notify users of Preventative Maintenance (PM) checks. PM checks are triggered by miles driven

Parameter

Description

PM Miles

Number of miles between preventative maintenance checks

PM Alert Dates

Number of days between preventative maintenance checks

PM Driving Hours

Number of driving hours between preventative maintenance checks

Inventory and Maintenance Mailing List

Set the mailing list for Maintenance and Inventory notifications

Minimum Days for Early Maintenance and Inventory Check Assignments

Define the number of days before Maintenance and Inventory check assignments, which are no longer considered too early. The Maintenance and Inventory check types are listed in the table below.

Parameter

Annual

Bi-annual

Quarterly

Monthly

Weekly




ePCR


Parameters

Parameter

Description

Options

When is ePCR filled out?
(affects default in Assessment)

Define when the agency fills out ePCR for patients
  1. After the incident 
  2. During the incident

On Scene to At Patient time shift (in seconds)

Define the time difference between CAD On Scene notifications to the actual At Patient time

Number (in seconds)

Pull all crew of all units in ePCR

Determine whether all crew members will be defined in the ePCR as the unit at the scene
  1. Yes
  2. No

Separate ePCR for each unit

In an incident with multiple units on the scene, determine if every unit needs to fill out a separate ePCR.
  1. Yes
  2. No

ePCR Approval Processing

Define the method for ePCR report transmission.
  1. Foreground Processing: The report is transmitted in real-time while the user waits
  2. Background Processing: The report is transmitted in the background, allowing users to work on other reports without interruption. Successful transmission can be verified through the ePCR History.

Generate ePCR Narrative

Define how the ePCR Narrative is created:

Allow Generate: The narrative will be generated automatically from the ePCR data.

Template Only: The narrative will be generated from the template you created in the ePCR narrative field.

Disabled: No ePCR Narrative will be created
  1. Allow Generate
  2. Template Only
  3. ​Disabled

ePCR Narrative

Type your ePCR Narrative template here. This may include prompts, instructions, questions, and additional information.

n/a


ESRI Map Layers
The ESRI Map Layers table includes all your map layer components. Using the Show column on the left, you can control which layers will appear on the map.




Training


General

Parameter

Description

Options

Show Events

Define which events are displayed.

  • My Events Only

  • All Events

Library On Training

Displays media library to trainees throughout the course.

  • Yes

  • No

Payroll Calculation Type

Define payroll calculation for training activities and assignments.

  • When payroll is enabled only

  • After activity/assignment is saved and marked as Done

Display Today's Activities Notification on Initial Login

Set Today’s Activities notification to appear when logging in.

  • Yes

  • No

Disable Expiration Logic (assignments and courses)

Define whether assignment and activity expiration will work according to the system’s logic.

  • Yes

  • No





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