For billing, these are assigned to properties within the system (Protected Properties), and are created per incident. Go to the Billing Module--- New Bill, then select the bill type "False Fire Alarm" Use the filter to select the incident. Only false ...
In the desktop app, under billing. Reopen the bill, update the information, and then approve the bill. If they are paying online, you will have to resend the invoice through the web browser. Go back to the actual inspection... Then expand the visit ...